Exchanges accepted within 30 days

Every Blue Bridge Cotton garment is made after you order it, so we don't offer refunds for change of mind. If the size or color isn't right, we accept exchanges within 30 days of delivery.

How to exchange

Start an exchange online with your order number, order email, item and requested size or color. We will verify your order and email return instructions. Please wait for approval before sending your item back.

Email partnerships@bluebridgecotton.com within 30 days of delivery with your order number and the size or color you want instead. We'll reply with the return address.

• Items must be unworn, unwashed and in their original condition.
• You're responsible for return shipping costs.
• If an item isn't returned in its original condition, you're responsible for any loss in value.

Once your item arrives back with us, your replacement goes into production and ships the same way as a new order.

Cancellations

Production starts as soon as your order reaches our manufacturer, so orders can't be cancelled once placed. Please check your size, color and delivery address before you check out.

Not sure of your size?

Every product page lists the fabric weight in gsm and the flat garment measurements by size. Our cuts are intentionally oversized. If you're between sizes, email partnerships@bluebridgecotton.com before you order and we'll help you choose.

Damaged or incorrect items

If your order arrives damaged or faulty, or isn't what you ordered, email partnerships@bluebridgecotton.com within 7 days of delivery with your order number and photos. We'll replace it or refund it in full, and you won't need to send anything back.

Orders that don't arrive

If tracking shows no movement for 14 days, or your order hasn't arrived within 30 days of dispatch, contact us and we'll replace it or refund it in full.

Your statutory rights

Nothing in this policy limits any rights you have under applicable consumer law.